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EXPERT FOR HUB AND LARGE BASE OPERATIONS

When airlines decide to focus on their core product, they look for reliable outsourcing partners. By leveraging Swissport’s economies of scale, airlines can support their growth, and we can grow with them – globally.

FROM A SINGLE SERVICE TO FULL HUB OPERATIONS

As a leading provider of airport ground services our comprehensive service portfolio serves as a one-stop shop, delivering significant operational benefits and cost-effectiveness for our customers. We excel in our businesses, ensuring the highest standards of service across all operations, from ramp handling to passenger services, lounge hospitality to fueling, and executive aviation to cargo services.
Swissport serves over 850 customers worldwide across approximately 300 airports globally. Our clientele includes hub airlines focused on providing a premium experience to their passengers, low-cost carriers striving for greater efficiency in turnaround times and aircraft utilization, and cargo customers aiming for seamless and efficient operations with value-added services. Additionally, airports partner with us, the industry leader, to ensure a reliable and enjoyable experience as a gateway to their country, region, or city.

At any hub, seamless collaboration between the airport, the hub airline, and the ground service company is essential for smooth operations. With over 20 years of hub management experience, we operate complex hubs and large bases for over a dozen carriers across the Americas, Europe, and Australia, providing comprehensive ground handling, air cargo handling, and hub management services.

Our service agents can swiftly move between departure gates, efficiently serving multiple airlines in quick succession and minimizing idle time. In bustling hubs, our operations are vital in reducing aircraft turnaround time, a critical factor in maintaining schedules and reducing costs. This expertise doesn't just benefit major hubs; it enhances our competitiveness and efficiency at airports of all sizes. By leveraging economies of scale, we offer our airline customers significant cost advantages while maintaining the highest standards of safety and operational excellence. Swissport's proven track record makes us the partner of choice for hub operations worldwide.

FULL RANGE OF SERVICES

  • Our services range from ramp handling to passenger services, lounge hospitality to fueling, and executive aviation to cargo services.
  • Airlines looking to outsource their ground operations can rely on us, whether for a single service or for full hub outsourcing, including Operations Control Center (OCC) services.
  • By leveraging Swissport’s economies of scale airlines gain flexibility and reduce cost.

OVER 20 YEARS OF EXPERIENCE

  • swiss International Air Lines at their home base in Zurich with integrated hub handling since its founding in 2001
  • easyJet at various of their large bases across Europe for many years
  • Qantas for the domestic flights at their Sydney and Melbourne hubs
  • United Airlines for cargo logistics at several of their major cargo hubs in the US
  • Azul Airlines in Brazil for ramp handling at their Viracopos hub
  • ITA Airways at their home base in Rome since 2022

 

The complexity we manage in our hubs provides us with insights and expertise that make our business more competitive and efficient in and outside major hub airports.

Bruno Stefani

CEO Switzerland, Italy & France

Swissport